contextual utterance
Multi-Granularity Information Interaction Framework for Incomplete Utterance Rewriting
Du, Haowei, Zhang, Dinghao, Li, Chen, Li, Yang, Zhao, Dongyan
Recent approaches in Incomplete Utterance Rewriting (IUR) fail to capture the source of important words, which is crucial to edit the incomplete utterance, and introduce words from irrelevant utterances. We propose a novel and effective multi-task information interaction framework including context selection, edit matrix construction, and relevance merging to capture the multi-granularity of semantic information. Benefiting from fetching the relevant utterance and figuring out the important words, our approach outperforms existing state-of-the-art models on two benchmark datasets Restoration-200K and CANAND in this field. Code will be provided on \url{https://github.com/yanmenxue/QR}.
Few-Shot Adaptation for Parsing Contextual Utterances with LLMs
Lin, Kevin, Xia, Patrick, Fang, Hao
We evaluate the ability of semantic parsers based on large language models (LLMs) to handle contextual utterances. In real-world settings, there typically exists only a limited number of annotated contextual utterances due to annotation cost, resulting in an imbalance compared to non-contextual utterances. Therefore, parsers must adapt to contextual utterances with a few training examples. We examine four major paradigms for doing so in conversational semantic parsing i.e., Parse-with-Utterance-History, Parse-with-Reference-Program, Parse-then-Resolve, and Rewrite-then-Parse. To facilitate such cross-paradigm comparisons, we construct SMCalFlow-EventQueries, a subset of contextual examples from SMCalFlow with additional annotations. Experiments with in-context learning and fine-tuning suggest that Rewrite-then-Parse is the most promising paradigm when holistically considering parsing accuracy, annotation cost, and error types.
Contextual-Utterance Training for Automatic Speech Recognition
Gomez-Alanis, Alejandro, Drude, Lukas, Schwarz, Andreas, Swaminathan, Rupak Vignesh, Wiesler, Simon
Recent studies of streaming automatic speech recognition (ASR) recurrent neural network transducer (RNN-T)-based systems have fed the encoder with past contextual information in order to improve its word error rate (WER) performance. In this paper, we first propose a contextual-utterance training technique which makes use of the previous and future contextual utterances in order to do an implicit adaptation to the speaker, topic and acoustic environment. Also, we propose a dual-mode contextual-utterance training technique for streaming automatic speech recognition (ASR) systems. This proposed approach allows to make a better use of the available acoustic context in streaming models by distilling "in-place" the knowledge of a teacher, which is able to see both past and future contextual utterances, to the student which can only see the current and past contextual utterances. The experimental results show that a conformer-transducer system trained with the proposed techniques outperforms the same system trained with the classical RNN-T loss. Specifically, the proposed technique is able to reduce both the WER and the average last token emission latency by more than 6% and 40ms relative, respectively.
Knowledge-Enriched Transformer for Emotion Detection in Textual Conversations
Zhong, Peixiang, Wang, Di, Miao, Chunyan
Messages in human conversations inherently convey emotions. The task of detecting emotions in textual conversations leads to a wide range of applications such as opinion mining in social networks. However, enabling machines to analyze emotions in conversations is challenging, partly because humans often rely on the context and commonsense knowledge to express emotions. In this paper, we address these challenges by proposing a Knowledge-Enriched Transformer (KET), where contextual utterances are interpreted using hierarchical self-attention and external commonsense knowledge is dynamically leveraged using a context-aware affective graph attention mechanism. Experiments on multiple textual conversation datasets demonstrate that both context and commonsense knowledge are consistently beneficial to the emotion detection performance. In addition, the experimental results show that our KET model outperforms the state-of-the-art models on most of the tested datasets in F1 score.